Shipping & Delivery Policy

At Oliva Farms, we carefully pack every order to ensure your products reach you safely and in good condition.

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation.

2. Delivery Time

Estimated delivery is usually 3–7 business days, depending on your location and courier serviceability.

3. Shipping Charges

Shipping charges, if applicable, will be displayed clearly during checkout before payment.

4. Order Tracking

Once your order is dispatched, tracking details will be shared through the contact information provided during checkout.

5. Delivery Delays

Delivery may occasionally be delayed due to weather, holidays, courier issues, or circumstances beyond our control. We appreciate your patience in such situations.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address. Additional charges may apply if an order needs to be re-shipped due to an incorrect or incomplete address.

7. Damaged or Incorrect Orders

If you receive a damaged, tampered, or incorrect product, please contact us as soon as possible with your order number and photographs of the package/product.

8. Undelivered Orders

If a shipment is returned because the customer was unavailable, refused delivery, or provided an incorrect address, re-delivery may be subject to additional shipping charges.

9. Contact Us

For shipping or delivery assistance, please contact Oliva Farms through the Contact Us section of our website.

Oliva Farms
From Farms to Family Table